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GHUM 1025
Speaking with Confidence
Non-Verbal Communications (Week
2)
When communicating in public, you communicate with more than words: you use body
language and voice. You are viewed as a complete package.
VOICE
 | volume, range, pitch and tone can be
positively modified. |
| tension can cause vocal cords to be too tight. |
| nervousness can give sentences upward intonation. |
| refer to your voice as the voice...
treat it as an instrument, separate from yourself. |
TONE
| think of a speech on ballet if it was
said with a gruff voice or
a speech on the army if it was said in a soft breathy tone... this
would be inappropriate. |
| if you are speaking about a difficult
issue, like poverty or famine, speak dramatically or poignantly. |
| if you are speaking about pleasant,
friendly things, project a friendly tone, and speak with a smile. |
BODY LANGUAGE
| dressing appropriately |
| hand gestures (use 'illustrators' not
adaptors) |
| visual contact & eye contact |
| proxemics (what distance are you from your
listeners) |
| body posture (standing tall and straight) |
| movement, around the room |
| facial expression |
DRESS
| what does the colour you are wearing
say?- conservative vs. flamboyant |
| what does your style say? does it suit
the occasion? |
| do your accessories command more attention than what you are saying? |
VISUAL CONTACT
| are you face to face? |
| in North American culture, eye contact establishes
that you are trustworthy vs. untrustworthy. |
| 90% of the time, you should be looking at
your audience-- pan the audience, making direct eye-contact; go to
them... walk around, and speak to smaller groups within the audience. |
FACIAL EXPRESSION
| buy a full-length mirror (less than
$10). |
| look in the mirror-- do you exhibit a natural range of emotions? |
| are your expressions natural...
unplanned? |
| do you appear to be emotionally involved in what you are saying? |
POSTURE and MOVEMENT
| are you rigid? a beginner? do you stand/lean/ slouch? |
| do you appear comfortable? |
| try not to confine yourself--keep one spot as home base,
but move around the room. |
| watch out for movement that is without
purpose; it distracts from what
you are saying, or may make you appear nervous. |
| movement can be a transitional
devise... to move from one part of speech to
another. |
| be moderate and spontaneous. |
GESTURES
| are your gestures natural? |
| to practice, use larger gestures, and then,
gradually moderate and tone these down. Find gestures that feel
natural to you... look in the mirror and see. |
| use "illustrators," gestures that
show the activity or idea about which you are speaking at the time.
Draw pictures with your gestures. |
PROXEMICS
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